CONTACT & BUSINESS HOURS

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Finding the right therapist and understanding all of these therapy approaches and terms can feel confusing and overwhelming. Should you choose talk therapy or holistic therapy? Would it be better to meet in-person or online? It’s okay. We can figure it out together…

Please reach out for a free 40-minute phone consultation so that we can determine whether we’re a good fit. Together, we can also determine whether holistic therapy, talk therapy, or online reiki best suits your unique goals. This free call will also give us a chance to get to know each other while explaining more about how I work and how we can work together to best support you!

Have more questions? Please check out the FAQS section or fill out the contact form below and Kali will be happy to answer them. Kali understands the need for timely support and typically checks and responds to messages within 1-2 business days.

book a free 40-minute consultation

Book your free 40-minute consultation for online therapy or online reiki/energy healing

Book your free 40-minute phone consultation for in-person therapy through Antidote Wellness Lab (2843 Dundas St. West, Toronto)

Service Hours

ONLINE THERAPY AND VIRTUAL REIKI HOURS: Thrive with Kali
  • Mondays 9am-5pm
  • Tuesdays 9am-5pm
  • Wednesdays 12pm-9pm
  • Thursdays 9am-2pm
  • Occasional weekend appointments upon request

Online holistic therapy and energy healing services are available for residents of Ontario

IN-PERSON THERAPY: At Antidote Wellness Lab (Dundas St. West/Keele St, Toronto)
  • Fridays 9am-2pm

In-person therapy is provided through Antidote Wellness Lab, located at 2843 Dundas St West in the vibrant Junction/Dundas West community in Toronto.  Check out their website for more information on their wide range of holistic services and supports.

HAVE QUESTIONS?

Are you interested in learning more about Thrive with Kali? Please fill out the form below and I’d be happy to answer all of your questions.

Frequenly asked questions

GENERAL FAQs

Kali uses Jane App for all of her services both virtual and in-person through Antidote Wellness Lab.  Jane App is a practice management software system created for healthcare providers and it meets all healthcare privacy standards to better ensure your privacy and security.  Jane app allows you to book or cancel sessions online, receive text or email reminders about your appointments, receive invoices, and make secure online payments.  For virtual clients, it also provides a secure and encrypted video platform for sessions.

For virtual therapy with Thrive with Kali: Payment for virtual sessions can be made through e-transfer or through Jane App’s secure online credit card payments.  You will be issued an invoice at the end of each session and receive a receipt to submit to your insurance company or keep for tax purposes (for those not claimed for benefits).

For in-person therapy with Kali Marsh at Antidote Wellness Lab: Antidote Wellness Lab also uses Jane App for booking and changing appointments as well as for payment.  They have direct billing for many  major insurance companies or they will charge your credit card on file after your session.

THERAPY FAQs

You do not have to make a concrete decision about which type of therapy you want to engage in.  Kali lists talk therapy as a separate service because some individuals want exclusively talk therapy and this lets them know that their choice will be respected.

Many of Kali’s clients move between sessions that are exclusively talk therapy and a more holistic approach on other days according to their goals and how they are feeling in the moment.  Kali always checks in at the beginning of each session to see what approaches best suit your needs that day.  You will always get to decide and Kali makes sure to give you information about any new strategy or technique so that you can make an informed decision about whether it is right for you.

Please click here for more information about holistic therapy.

Still have more questions? Feel free to book a free 40-minute phone consultation with Kali or fill out the contact form

Kali is a registered psychotherapist (RP) in the province of Ontario.  Online and in-person therapy with registered psychotherapists are covered by a wide range of private insurance companies/benefits packages.  Please check your insurance company coverage policy prior to starting with Kali to ensure that you are covered.  Please note that psychotherapy is not currently covered under OHIP.

Psychotherapy sessions that are paid out of pocket (not claimed for insurance coverage) are recognized as a medical expense eligible for tax credit.  Please keep your receipts for out of pocket therapy sessions to submit with your taxes. 

Recent studies show that virtual or online therapy is just as effective as in-person therapy for most issues and can even be more effective in some circumstances. However, it is important to make an informed decision about whether virtual or in-person best suits your needs. Kali provides more information about this in her consent form and below.

Virtual psychotherapy has many benefits. These include:

  • The ability to receive care from anywhere in Ontario
  • The ability to receive care from the comfort of your own home or office while saving travel time
  • Therapy in general can bring up big feelings and virtual care allows you to relax immediately rather than needing to drive or take transit before and after
  • Recent studies have found that virtual therapy sessions are just as effective as in-person sessions for most issues
  • Reduced barriers for those with mobility or health issues
  • No risk of infectious disease transmission.

Despite the many benefits of virtual psychotherapy, there are some risks as well.  It is important for you to be aware of these limitations before pursuing virtual care.  These include:

  • Virtual care is not a good fit for individuals who are at acute risk of serious harm to self or others. If you log off of the session you immediately “disappear” and your therapist cannot check in with you regarding safety. People with safety concerns are best seen in person.
  • In some cases your privacy may not be as protected (i.e. if there are others home within hearing distance). In this case you may need to use earphones or ensure that you are not able to be heard
  • If you are in an unsafe or abusive situation at home you may not feel safe to communicate fully
  • While Kali has secured highly reliable internet and web hosting platforms, the internet can be unreliable at times. In the case that either party loses connection, the client would need to be open to continuing the session by phone.

Please note that Kali has made all efforts possible to reduce the likelihood of data breaches or online privacy breaches.  Kali uses Jane software technology for video sessions, which is PIPIDA and PHIPA compliant with the highest security features.  However, there is always some degree of risk when using any technology.

Kali recommends that you use email only for scheduling and secure e-transfers to better ensure that your privacy is protected.

Yes. Kali understands that in-person clients may have times when it would be easier to meet online instead. Perhaps you are out of town, feeling ill, or simply too busy to travel to and from the clinic.  In these cases you can always switch to virtual care instead when you need it.

Kali’s virtual clients may also want occasional in-person sessions as well.  This is also welcome.  Please talk to Kali about this option and she will help to set this up.

REIKI AND ENERGY HEALING FAQs

Please refer to the Reiki and Energy Healing page for more information on this service . Still have questions? Feel free to book a free phone consultation with Kali Marsh to learn more.

No.  Although Kali is a registered psychotherapist, you cannot bill your insurance company for energy healing services and it is a separate service.  Reiki and energy healing is not covered by insurance companies at this time.

Kali can, however, incorporate energy psychology and energy healing into holistic psychotherapy sessions for those who are interested in psychotherapy that also attends to your mind, body, and spirit. More information on Kali’s holistic psychotherapy services are available here.